Shipping Policy
| Dispatch within | All India Delivery within |
| 48 Hours | 1 - 10 days (Depending on your location from Hyderabad, India) |
At Koyilascoop, we aim to process and deliver your orders as quickly and safely as possible.
Order Processing & Dispatch
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Orders are usually processed and dispatched within 48 hours of receiving the order.
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Orders placed on weekends or public holidays may be processed on the next working day.
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You will receive an order confirmation and shipping/tracking details on email once your order has been dispatched.
Delivery Time
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The average delivery time is 1 – 10 days from the date of dispatch (Depending on your location from Hyderabad, India).
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Delivery timelines may vary depending on your location, courier service, weather conditions, holidays, or other circumstances beyond our control.
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Remote and difficult-to-reach locations may require additional delivery time.
Tracking Your Order
Once your order is shipped, tracking details will be shared with you. You can use the tracking information to check the latest status of your shipment.
Delays
While we work with our shipping partners to deliver orders within the estimated timeframe, occasional delays may occur due to operational issues, high order volumes, weather, or other unforeseen circumstances.
If your order has not been delivered within the expected timeframe, please contact our support team with your order number.
Incorrect Address
Please ensure that your shipping address, phone number, and other delivery details are correct before placing your order. Koyilascoop cannot be held responsible for delays or additional charges resulting from incorrect or incomplete delivery information.
Delivery Issues
If your package arrives damaged, tampered with, or with missing items, please contact us as soon as possible with your order details and relevant photographs/videos so that we can investigate and assist you.